Please note, this invitation to apply was sent to the email associated with your PPP loan

We’re Here to Help

We are here to provide our clients with the direct access, tools, and resources you need to participate in the Paycheck Protection Program and facilitate your forgiveness application.

We will use this page to share the most frequently asked questions we’re hearing from our clients about loan forgiveness, and we’ll continue to update it as more information becomes available from the U.S. Small Business Administration (SBA).

For clients who currently have PPP loans, we will invite them directly by email to submit their PPP Forgiveness Application via our online portal. If you have not received an invitation to apply for forgiveness, please contact us at 877-538-3335.

Information provided by the Bank, on this website and through other resources, should not be considered a substitute for legal or accounting advice. Borrowers are encouraged and should confirm legal and accounting advice through their consultants and through their own due diligence.*

Latest PPP Updates:

* Please note that the information provided above is based on guidance provided by the serious link U.S. Treasury and the SBA, including information included as part of the form of Paycheck Protection Program Loan Forgiveness Application currently published by the SBA. This information is posted here solely for your convenience. It is not intended to be, and should not be considered, comprehensive or definitive. To the extent of any conflict between any information posted below or in any FAQ and the information and guidance issued directly by the SBA and/or the U.S. Treasury, the information provided directly by the SBA and/or U.S. Treasury will control.

PPP Forgiveness Applications – Updated 8/

The Small Business Administration (SBA) released an Interim Final Rule (IFR) on that may impact borrowers applying for forgiveness with loans $150,000 or less.

The SBA has developed a COVID Revenue Reduction Score as an optional method to document the borrower’s revenue reduction. We have started implementing the COVID Revenue Reduction Score into our processes and you will no longer need to submit your revenue reduction documents as part of your initial forgiveness application to the bank.

However, if during our review it is determined that your COVID Revenue Reduction Score does not meet the value set by the SBA, we will return your application to you and request that you include the appropriate revenue reduction documentation.

The SBA has created a direct borrower forgiveness process for lenders that chose to opt-in as an alternative method for processing borrower loan forgiveness applications.

  • Please note, Hancock Whitney has not opted in to the SBA PPP Direct Borrower Forgiveness Portal. Please continue to use our self-service portal to complete your forgiveness application.

PPP Forgiveness Applications – Updated 3/

Over the weekend, Hancock Whitney transferred current forgiveness applicants to the new forgiveness applications that incorporate the latest regulatory updates from the SBA. As part of this process, you will need to log in to the online portal to complete newly added application fields and re-submit your forgiveness application to the Bank for review.

For borrowers with loans of $150,000 and below, you lined Form 3508S. The application does not require you to upload documentation, but you have the ability to do so if you would like to exercise that option. If you do not wish to submit any documentation, please press “Submit for Review” instead of uploading additional documentation when prompted.

  • For borrowers with loans above $150,000, please log into the portal and submit an updated forgiveness application. All of your previous documentation is saved within the portal from your previous submission, so you do not need to re-upload any previously uploaded documentation.

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